How we work together

“I” and “me” mean AjiloSystems, a business registered in Nigeria and run by Ajilo Aanuoluwapo in Akure, Ondo State, Nigeria. “You” means anyone using this site, or the business I work with. All prices are in United States dollars.

This site describes my service. The routes, times, names and messages on it are illustrations, not records of real clients or trips. Nothing on the site is an offer on its own. Work begins only with a written agreement.

Please do not copy the site or try to interfere with it.

• Fee: $500, paid before the audit begins.
• What it is: test inquiries we agree in advance, timed on every channel, plus a review of how your channels are set up. It takes 15 to 30 minutes of your time.
• Access: no logins to start. Any deeper look is by a screen share you control, or temporary viewing access you grant and remove. I never ask for passwords.
• The report: written, within 3 to 5 days of the audit. It is yours to keep, whatever you decide.
• The credit: the full $500 comes off your build if you go ahead within 60 days of receiving the report.
• If I cannot deliver: if I cannot complete the audit or the report for reasons on my side, I refund the full fee.

• Price: one fixed written quote after the audit, priced on what the desk returns. It only changes if we agree a change of scope in writing.
• Timing: three to four weeks from the start date in the quote, once I have the access and approvals I need.
• Your approval: you approve every message before launch. Nothing goes live without your sign off.
• Payment: as set out in your quote.
• Ownership: once paid for, everything built for you is yours, including the wording, the workflows and the accounts set up in your name. My general methods and know how stay mine.

Every new inquiry gets a first reply in under five minutes, day or night, on every channel the desk covers.

• What counts: a real reply in your voice. An automatic receipt does not count.
• The clock: the first 30 days after launch start when you approve the wording and grant access. Reply times are measured from each channel’s own logs.
• If I miss it: if the standard is not met in those 30 days, I keep working at no extra cost until it is, and your care plan does not bill until it is met.
• Not covered: outages of email, messaging or phone providers, and changes made on your side.

The guarantee covers reply time. It does not promise bookings, revenue, or the outcome of any conversation.

• Monthly, quoted with the build. The first month is included.
• After that, month to month. Either of us can end it with 30 days notice.
• If you stop, the desk keeps running and stays yours. Monitoring, tuning and support stop.

• Never quotes a price.
• Never promises an aircraft.
• Never pretends to be a person.
• Never replaces your booking software.
• Never sends unapproved wording.
• Never shares your clients’ details.

Quotes, aircraft, availability, safety and the bookings you confirm stay your responsibility.

You give me accurate information and timely access and approvals, and you confirm you are allowed to let me work with your channels and your clients’ information. You remain responsible for the rules that apply to your business, including consent for text messages and the messaging platforms’ own business rules. If I spot a problem, I will tell you.

We sign a mutual NDA before the audit. I keep your business and your clients’ information confidential and use it only for your project. Personal information is handled as described on the Privacy page and in your agreement.

I do the work with care and skill. Beyond what is written in your agreement and on this page, I make no other promises. My total liability for an engagement is limited to the fees you paid me for it in the 12 months before the claim. Neither of us is liable to the other for indirect losses, such as lost profits or lost bookings. Nothing here limits any liability the law does not allow to be limited.

Either of us can end an engagement in writing if the other seriously breaks it and does not put it right within 14 days. You pay for work done up to that point, and whatever you have paid for stays yours.

These terms are governed by the laws of Nigeria. A signed client agreement may name a different law, and if it does, the agreement applies. If we disagree, we will first try to settle it by talking in good faith for 30 days before taking any other step.

I may update this page. The date at the top shows the current version. Updates never change an agreement we have already signed.