For private jet charter desks

The first reply wins the trip.

An inquiry sent now gets a reply within five minutes.

02Saturday

A request comes in.

Dubai to London. Six passengers. Sunday morning.

Your team is asleep.

Someone else’s isn’t.

By sunrise, the trip is booked.
With someone else.

03Every week

Every week

Requests arrive in four places.

You can only watch one.

Weekends do not stop.

Your team has to.

Many quotes are never rejected.

They are simply forgotten.

Silence is the competitor you never see.

04What you know

What you know

“Speed is
service.”

In charter, how fast you answer tells a client how you will look after them.

A reply in five minutes says you are in good hands.

A reply in five hours says keep looking.

05How the desk works

Built around how you already work.

Illustrative conversation. Names, routes, times and wording are examples.

1 A late request

  1. Client, Mr. Hale: Good evening. Any availability Dubai to London, Sunday morning? Six of us.
  2. Your desk, to the client: Good evening, Mr. Hale. Thank you for your request for Dubai to London on Sunday morning for six passengers. So we can prepare your options, could you confirm your preferred departure time and whether you need a return leg?
  3. Client, Mr. Hale: Around 8am. One way. Eight bags.
  4. Your desk, to the client: Thank you, Mr. Hale. Your request is with our charter team now. They will send your options to you directly.
  5. Your desk, trip brief by WhatsApp: Urgent. Departs in about 8 hours. Client: Mr. J. Hale, via WhatsApp. Route: Dubai to London, one way. Departs: Sunday, around 8:00am. Passengers: 6 adults, 8 bags. Ready to quote in your own system.
  6. Email from Charter Response Desk to you: Subject: Urgent trip brief: Dubai to London, Sunday 8:00am. Client: Mr. J. Hale, via WhatsApp. Route: Dubai to London, one way. Departs: Sunday, around 8:00am. Passengers: six adults, eight bags. Ready to quote in your own system.
  7. You: Good morning, Mr. Hale. Your options for this morning are attached. Attached: Quote, Dubai to London.pdf
  8. Your desk, to the client: Good morning, Mr. Hale. Just checking the options reached you. Any questions, simply reply here.
  9. Client, Mr. Hale: Received. The first one, please.
  10. Your desk, to you: Mr. Hale chose option 1: Dubai to London, Sunday 8:00am, six passengers. What should I tell him?
  11. You: Great. Aircraft is held. Tell him the contract comes by 7:30am.
  12. Your desk, to the client: Thank you, Mr. Hale. Your aircraft is held, and your contract will arrive by 7:30am.

2 Another option

  1. Email from a.rahman@rahmangroup.com to bookings@yourcompany.com: Subject: Re: Abu Dhabi to Paris, Thursday. Thank you for the options. Is there something larger for the same day? We may be eight now, not four.
  2. Email reply from bookings@yourcompany.com: Good afternoon, Mr. Rahman. Thank you, we have noted eight passengers for Thursday. Your broker is checking larger aircraft and will send new options shortly.
  3. Email from Charter Response Desk to you: Subject: Change request: Abu Dhabi to Paris, Thursday. Client: Mr. A. Rahman, a.rahman@rahmangroup.com. Change: four passengers became eight. Wants a larger aircraft on the same day. Previous quote: option 2.
  4. Email reply from You, bookings@yourcompany.com: Mr. Rahman, two larger options for Thursday are attached. Attached: New options, Abu Dhabi to Paris.pdf
  5. Email reply from a.rahman@rahmangroup.com: The second one is perfect. Please go ahead.
  6. Email reply from Charter Response Desk: Mr. Rahman chose the second option. What should I tell him?
  7. Email reply from You: Confirming now. Contract this afternoon.
  8. Email reply from bookings@yourcompany.com: Thank you, Mr. Rahman. Your broker is confirming the second option now, and your contract will arrive this afternoon.

3 Questions

  1. Client, Ms. Carter: Hi, two quick questions before we book. Can we bring our dog? And is catering included?
  2. Your desk, to the client: Good evening, Ms. Carter. Dogs are welcome on most of our aircraft; please tell us the breed and weight. Catering is arranged to your taste and shown on your quote.
  3. Client, Ms. Carter: Golden retriever, about 32 kg. Does the jet have Wi-Fi?
  4. Your desk, to the client: Thank you. Wi-Fi depends on the aircraft, so I have asked your broker and will come back to you shortly.
  5. Your desk, to you: Ms. Carter asks: does the jet have Wi-Fi? Dubai to the Maldives, Saturday. Dog noted: golden retriever, about 32 kg.
  6. You: Yes, both options have Wi-Fi.
  7. Your desk, to the client: Thank you for waiting, Ms. Carter. Yes, both options have Wi-Fi, and your dog is noted. Your quote is on its way.
  8. Client, Ms. Carter: Perfect, thank you!
06What you receive

The brief you wake up to.

WhatsApp

Good evening. Any availability Dubai to London, Sunday morning? Six of us.

Mr. Hale, 11:47 PM

London

from Dubai, one way

Urgent. Departs in about 8 hours.

Client
Mr. J. Hale, via WhatsApp
Received
Saturday 11:47 PM
Replied
11:49 PM, two minutes later
Departs
Sunday, around 8:00 AM
Passengers
6 adults, 8 bags
Notes
Heavy jet. Light breakfast.

Ready to quote in your own system.

Specimen. Fictional.

EmailAbu Dhabi to Paris, Thursday

Could you quote Abu Dhabi to Paris this Thursday afternoon for four? We will need a return on Sunday.

a.rahman@rahmangroup.com, 2:14 PM

Paris

from Abu Dhabi, return

Departs Thursday afternoon.

Client
Mr. A. Rahman, by email
Received
Monday 2:14 PM
Replied
2:16 PM, two minutes later
Departs
Thursday afternoon
Return
Sunday
Passengers
4 adults

Ready to quote in your own system.

Specimen. Fictional.

Plate 06

Trip brief, Dubai to London

Issued
Saturday 11:53 PM, six minutes after the message.
Captured
Seven fields, from two messages.
Status
Ready for your quote.

Specimen. A fictional inquiry; client, route and times are illustrative.

Two inquiries, two briefs

WhatsApp
Mr. Hale, Dubai to London. Brief issued Saturday 11:53 PM.
Email
Mr. Rahman, Abu Dhabi to Paris. Brief issued Monday 2:17 PM.
Status
Both ready for your quote.

Specimens. Fictional inquiries; clients, routes and times are illustrative.

07Working together

Three steps. No guesswork.

Start with a small audit. Decide the rest with facts in hand.

  1. First

    $500

    Speed to Quote Audit

    I test every channel with inquiries you approve. The findings are yours.

    Credited to your build.

    15 to 30 minutes of your time. Report in 3 to 5 days.

  2. Then

    3 to 4 weeks

    The build

    Your channels, your tone. You approve every message.

    Priced on what it returns. One fixed quote after the audit.

  3. After launch

    Monthly

    Care plan

    Monitoring and tuning. First month included.

    You own everything. Stop with 30 days notice.

No passwords. No contact with your clients. Mutual NDA.

08The guarantee

Under five minutes. Or I keep working.

Replies inside five minutes convert eight times better than slower ones. InsideSales, 5.7 million leads, 2021.

Every new inquiry gets a first reply in under five minutes, day or night, on every channel the desk covers. If that is not true in the first 30 days after launch, I keep working at no extra cost until it is.

What counts

A real reply in your voice, on any channel. An automatic receipt does not count.

The clock

Starts when you approve the wording. Measured from each channel’s own logs.

If I miss it

I fix it at no cost, and your care plan waits.

Not covered

Provider outages, or changes made on your side.

Full terms

And what the desk will never do.

  • Never quotes a price.
  • Never promises an aircraft.
  • Never pretends to be a person.
  • Never replaces your booking software.
  • Never sends unapproved wording.
  • Never shares your clients’ details.
09Questions

What owners ask first.

Inbox8 questions, every one answered
“Will my clients know they are talking to a machine?”

It answers as your desk and never claims to be a person. It sounds like your best coordinator on a calm day.

How you can checkThe reply wording is yours to approve before launch.

“What if it tells a client a price, or promises a jet we do not have?”

It cannot. It has no pricing and no availability. It collects the trip and hands it to you.

How you can checkThe never list is written into the build agreement.

“My clients message me on WhatsApp at two in the morning. Does it work there, from my number?”

Yes, on the official WhatsApp Business Platform, as the kind of task specific desk Meta allows.

How you can checkThe audit maps your current numbers first.

“Do you need my Avinode, FL3XX or Leon logins, or my inbox password?”

No passwords. The desk sits beside your booking software, never inside it.

How you can checkYou grant and remove every access yourself.

“Who sees my client list? Will you sign an NDA?”

Yes, before the audit starts. Client data stays in accounts you own.

How you can checkYour agreement names every service involved.

“You are in Nigeria. What happens when something breaks at three in the morning in Dubai or Miami?”

The desk runs in the cloud, not on my laptop, and alerts me the moment a reply fails.

How you can checkThe weekly report lists every failure and fix.

“What do I actually get for $500, and what if the audit says I do not need you?”

A written map of where your inquiries wait today, your real reply times, and a fixed build quote. If you go ahead, the $500 comes off your build. If you do not need the desk, the report says so.

How you can checkThe report is yours to keep either way.

“If I stop the care plan, does everything stop working?”

No. You own every account and every workflow. Give 30 days notice and I hand everything over in writing.

How you can checkOwnership is written into the build agreement.

Your question is not here?Ask it on the 15 minute fit call

10From me
Ajilo Aanuoluwapo
Ajilo Aanuoluwapo. Systems architect.
Akure, Nigeria.

Your clients write at midnight. I make sure someone answers.

I build one thing: a desk that answers every charter inquiry in under five minutes, in your voice. It never quotes, never promises an aircraft, and never pretends to be a person.

I work alone, from Akure, Nigeria. My day overlaps the Gulf afternoon and the American morning. The desk covers the night.

Ajilo

Ajilo Aanuoluwapo, founder of Ajilo Systems

Credited to your build. NDA before we start.